Frequently Asked Questions
Quince Gallery 3086 Jog Road Greenacres, Florida (561) 432-0082. We are located in the same plaza as Cici’s Pizza on Jog and 10th.
From 1-95, exit 10th Avenue and travel west. The plaza, Buttonwood Plaza, is on your left hand side just before approaching Jog Road.
From Turnpike, exit Lake Worth Road, travel east to Jog Road, travel north (L) on Jog Road; Buttonwood Plaza will follow shortly on your right.
Our specialty is Quinceañeara, Sweet 16 and Bat Mitzvah gowns. We are the only store in Palm Beach County dedicated to this. We do not divide our time with other services such as bridal gowns or event planning. Additionally, we do not list gowns that we do not stock or carry to entice you to come in, and then be disappointed because we don’t have the gown in store for your personal viewing or to try on.
Glad you asked! Yes, we do! We have short dresses in stock in a variety of colors and sizes. When the Quinceañera or Sweet 16 purchases her gown with us, we offer your court a discount. Please visit our Dress menu tab above, so you may view all of our gowns.
Yes, additional styles and colors are available for your personal viewing digitally via our 50″ TV, tablet or the designer’s catalog.
We want you to have no regrets about your purchase, so you can exchange your gown for another in store gown of equal or greater value within 3 days of your purchase. Dress tags must not be removed or altered, and the gown must be in same condition as when purchased. However, due to the nature of your special event, we do not allow returns once purchased, so refunds will not be granted. We will make sure you are certain of your purchase before leaving our store.
We accept Visa, MasterCard, Discover and Debit Cards. Sorry, checks nor American Express is accepted.
Since we are not an online retailer, you will not see prices on our website. We are an actual store with tangible gowns, who also happens to have online presence. To learn more about our prices, please visit us in person. Our price range for long dresses begin at $800.00.
Yes, we do on gowns available from our showroom, but not special ordered. You will have 30 days to complete your purchase. Alterations cannot be made to a gown until the purchase of the gown has been completed.
No, payment for alterations is due at the time of your first fitting; when your gown has been pinned.
In order to provide you with the most accurate pricing, we need to see you in your gown. Pricing is based on what is needed to have your gown fit you beautifully, and the complexity of the alterations. However, our prices are modest.
We need to see you in your gown, along with the actual under garments (bra and slip, if any) and the shoes you will be wearing, so we can be precise with your alterations.
The fitting usually takes approximately half hour to one hour.
All gowns are subject to stock availability and some sizes and colors may not always be available, so if the gown in the store is the one you love, we encourage you to take it with you. This way you know exactly how the gown will look.
No, alterations are a separate cost and not included with your gown. Why not? Not all customers require alterations, so we do not include a fee that may not be necessary.
Sorry, due to online competition and color gown variations, we do not allow photos or videos of any kind.
No, we cannot at this time.
Sorry, we do not rent our gowns.
Our dresses are modestly priced. Our price range begins at $800.00 and upward.
We carry dresses in size 00 to size 22 in store, but additional sizes up to size 30 can be ordered.
No, appointments are not required; however, on weekends, one hour prior to close, we only permit browsing to prevent having to abruptly stop due to store closure for the day.
Do I Need An Appointment For Alterations?
Yes, we do! It doesn’t matter where you purchased your gown. We are professionals.
Yes, we provide two complimentary steams. One for your photo shoot, and a secondary one for your event. You must drop off ONE WEEK prior to either event, and must taken into consideration our closed days, Monday and Tuesday.
If it was an area that was pinned during your first fitting, we will make it fit properly at no additional cost. However, if new or additional alterations are required (example: fluctuation in weight, change in heel size of shoe), it may result in an additional cost.